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Term of Use

Effective as of: December 11, 2025
These Terms of Use ("Terms") apply to your access to and use of all websites, including https://campfire.ai (collectively referred to as the “Website”), owned or operated by Campfire Software, Inc. (“Campfire,” “we,” “us,” “our”). By accessing and using the Website, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Website. For information about our privacy practices, please see our Privacy Policy.
These Terms DO NOT APPLY to you in connection with your use of Campfire’s services. If you purchase services from us, then a separate services agreement between you and us will document the terms and conditions for those services.
All references to “you” or “your,” as applicable, mean the person who accesses or uses the Website in any manner, and each of your heirs, assigns, and successors. If you use the Website on behalf of an entity or another individual, you affirm that you have the authority to bind that entity or individual, your acceptance of the Terms will be deemed an acceptance by that entity or individual, and “you” and ”your” herein shall refer to that entity, its directors, officers, employees, and agents.
  1. Eligibility and Limited License
The Website is not designed for minors. You must be at least 18 years of age (or the age of majority in your jurisdiction of residence, if higher) to access or otherwise use the Website.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, license to access and use the Website for your personal, non-commercial viewing only. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You may use the Website only for lawful purposes and in accordance with these Terms. Any rights not expressly granted herein are reserved by Campfire.
2. Modification of Website
We reserve the right to modify or discontinue, temporarily or permanently, the Website (or any part thereof) at any time with or without notice. You agree that Campfire will not be liable to you or to any third party for any modification, suspension or discontinuance of the Website.
3. Rules and Prohibitions
You agree not to use the Website to:
  • violate any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the United States or other countries);
  • violate copyright, trademark, or other intellectual property laws;
  • interfere with, disrupt, or disobey the requirements or policies of the Website, or servers and networks connected to the Website;
  • download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, crawl, spam, use bots or scripts, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Website;
  • duplicate, decompile, reverse engineer, disassemble or decode the Website (including any underlying idea or algorithm), or attempt to do any of the same;
  • use, reproduce or remove any copyright, trademark, service mark, trade name, or other proprietary notation displayed the Website without permission;
  • use the Website in any manner that impacts (i) the stability of the hardware running the Website, (ii) the operation or performance of the Website or other user’s experience or use of the Website, or (iii) the behavior of other applications that use the Website;
  • impersonate or falsely state or otherwise misrepresent yourself or your affiliation with a person or entity;
  • obtain or attempt to access any materials through any means not intentionally made available through the Website; or
  • attempt to directly or indirectly undertake any of the foregoing.
4. Modifications of Terms
We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time. If we do this, depending on the nature of the change, we will post the changes on this page and indicate at the top of this page the date these Terms were last revised and/or notify you, either through the Website's user interface, in an email notification, or through other reasonable means and as required by applicable law. Except where otherwise prohibited by applicable law, your continued use of the Website after the date any such changes become effective constitutes your acceptance of the new Terms.
5. Intellectual Property Rights
Website Content. You acknowledge and agree that the Website may contain content that is protected by intellectual property rights, such as copyright, patent, trademark, trade secret or other rights and laws. You agree not to copy, modify, or create a derivative work of, sell, resell, sublicense, transfer, or distribute any or all of the content on the Website, in whole or in part. In connection with your use of the Website you will not engage in or use any data mining, robots, crawling, scraping or data gathering or extraction methods. If you are not permitted to access the Website or your IP address has been blocked, you agree not to circumvent or attempt to circumvent such blocking, including by masking your IP address or using a proxy IP address.
Trademark. Campfire’s trademarks logos, product and service names, slogans, and the look and feel of the Website are trademarks of Campfire and may not be copied, imitated or used, in whole or in part, without our prior written consent. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Website are the property of their respective owners. Reference to any products or services does not constitute or imply endorsement, sponsorship or recommendation by us. Nothing contained on the Website should be construed as granting any license, interest or right of any kind to use any trade names, trademarks, service marks, or logos appearing on the Website without the express prior written consent of the owner.
6. Third-Party Websites
The Website may display links or references to third-party websites. You acknowledge and agree that Campfire is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such websites. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party website. Links to other websites are provided solely as a convenience to you.
7. Indemnity and Release
To the fullest extent permitted by law, you agree to release, indemnify and hold Campfire and its affiliates and their officers, employees, directors and agent harmless from and against any and all losses, damages, expenses (including reasonable attorneys’ fees and court costs), rights, claims, actions of any kind (including any inquiries or investigations), and injury arising out of or relating to your use of the Website, your connection to the Website, your violation of these Terms or your violation of any rights of any third party. Campfire reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Campfire in the defense of such matter.
If you are a California resident, you waive California Civil Code Section 1542, which says:
A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.
If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.
8. Disclaimers
YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE, AND THE INFORMATION AND CONTENT PROVIDED ON OUR WEBSITE, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, CAMPFIRE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
CAMPFIRE MAKES NO WARRANTY THAT (I) THE WEBSITE WILL MEET YOUR REQUIREMENTS, (II) THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS OR CONTENT THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS.
9. Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT CAMPFIRE, ITS EMPLOYEES, AGENTS, CONTRACTORS, AND SUPPLIERS (“CAMPFIRE ENTITIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE CAMPFIRE ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE WEBSITE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE WEBSITE; (III) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE; OR (IV) ANY OTHER MATTER RELATING TO THE WEBSITE. IN NO EVENT WILL THE CAMPFIRE ENTITIES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED ONE HUNDRED DOLLARS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE OR WITH THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE WEBSITE.
10. Applicable Law
All claims arising out of or relating to Terms will be governed by the laws of the State of California, U.S.A., excluding California’s conflicts of laws rules.
11. Venue and Class Action Waiver
For any dispute between you and Campfire related to the Services or these Terms, you and Campfire agree to submit to the personal and exclusive jurisdiction of and venue in the federal and state courts located in San Francisco County, California. You further agree to accept service of process by mail and hereby waive any and all jurisdictional and venue defenses otherwise available.
YOU AGREE THAT ANY DISPUTE BETWEEN YOU AND CAMPFIRE MAY ONLY BE PURSUED BY YOU ON AN INDIVIDUAL BASIS, AND YOU MAY NOT BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
YOU AND CAMPFIRE FURTHER AGREE THAT THERE WILL NOT BE A JURY TRIAL. YOU AND CAMPFIRE UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM IN ANY WAY ARISING OUT OF OR RELATING TO THE TERMS OR USE OF THE WEBSITE.
12. General
These Terms constitute the entire agreement between you and Campfire and govern your use of the Website, superseding any prior agreements between you and Campfire with respect to the Website. The failure of Campfire to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or these Terms must be filed within one year after such claim or cause of action arose or be forever barred. A printed version of this Terms and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
You may not assign these Terms without the prior written consent of Campfire, but Campfire may assign or transfer these Terms, in whole or in part, without restriction. The section titles in these Terms are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail.
Under no circumstances shall Campfire be held liable for any delay or failure in performance resulting directly or indirectly from an event beyond its reasonable control. The Website may also provide notices to you of changes to these Terms or other matters by displaying notices or links to notices generally on the Website.
13. Contact Us
If you have any comments, questions, or concerns regarding these Terms, please contact us at [email protected].