Learn how Klarity manages global financial operations without adding headcount using Campfire’s AI-native ERP.

Klarity enables continuous organizational transformation for global enterprises. By capturing how the organization works and surfacing opportunities for improvement, Klarity gives business and operations teams the agility and visibility they need to adapt faster and compound change over time. Klarity partners with Fortune 500 companies like ServiceNow, JLL, and Moody's, and cutting-edge innovators like OpenAI, DoorDash, Uber, and Stripe to deliver Adaptive Operations at scale.

When Klarity launched in 2017, betting on AI meant swimming against the current. Now, AI is reshaping entire industries and that early conviction has become a powerful tailwind, contributing to Klarity’s rapidly accelerating growth. As the company’s offerings have expanded and revenue scaled, finance operations have also grown in complexity — spanning multiple product lines, geographies, and customer types. Libby Francke, VP of Finance and Accounting, knew the finance function needed to mature quickly, but it was clear the existing setup wouldn’t allow for that.

Klarity’s U.S. tech stack had become increasingly fragmented, with operations running through multiple platforms. While each served a distinct purpose, the tools had limitations and weren’t syncing information, creating manual data migration and reconciliation steps. To manage coverage across its US and India entities, Klarity had outsourced its accounting operations to third-party firms. The US firm ran a decentralized toolset with inherent limitations. QuickBooks GL worked for basic accounting, but lacked the dimensional reporting now needed to track profitability across product lines. Rillet housed Klarity’s contracts and revenue waterfall, but wasn’t connected to the GL nor the critical data in Salesforce. These were operated by Klarity’s outsourced accounting provider, with no direct access or visibility for the in-house team.

Klarity’s India entity was handled by a different external provider in completely separate systems. With accounting spread across multiple in-house and external systems, consolidated reporting required significant manual coordination, and visibility into performance across the full business was difficult to achieve in real time.

In parallel, the team had been using Klarity’s own platform while conducting daily work. The result of this was a series of insights and a visual picture that illustrated the pain points being felt. The map of the Finance function’s workflows showed fragmented operations — disjointed processes, manual handoffs, and time lost at every step, laid out in plain sight across written flows and process diagrams. Seeing it captured that way made the case for change undeniable.

Despite the many competing priorities of a fast-growing company, the team moved forward with a formal ERP evaluation. Klarity evaluated multiple platforms, focusing especially on dimensional reporting, AI capabilities, quality of integrations, real-time metrics, and product velocity. When the team came to understand Campfire's pace and AI-native approach to financial operations, the alignment was immediate.

Before beginning implementation, Klarity had independently laid the groundwork for a fast, seamless rollout. The team had refined its Salesforce instance and consolidated expense management from three platforms into Ramp. With these foundations in place, Campfire could immediately connect to clean data sources, enabling real-time contract flow from Salesforce and unified spend visibility from Ramp.

Further accelerating onboarding was the work Klarity had done internally, like it does for its own customers: using its platform to rapidly capture the current state of its operations. Klarity’s Process Index mapped workflows across U.S. operations and the third-party accounting firm — giving Campfire a clear picture of processes, approval structures, and departmental cost allocations from day one. This was especially critical given how much of the prior work had been managed by external resources, with little internal visibility into how it was actually being done. What would have taken weeks of discovery was compressed into days.

Once live, Campfire consolidated Klarity’s financial operations into a single platform. Close tasks run in one place, eliminating dependence on third-party bookkeepers for day-to-day processing and replacing manual, multi-step reconciliation with real-time data. Campfire's revenue recognition module replaced Rillet, where all Revenue recognition and GL tasks are now centralized in one platform.

Campfire’s dimensional reporting makes it easy to track profitability across product and service lines — and as Klarity’s business has evolved, the team has been able to update data dimensions rapidly in parallel, so the reporting structure always reflects how the business actually looks without waiting on lengthy system changes. Decisions about resource allocation and growth investments are now driven by live, structured financial data.

Campfire also accelerates routine workflows through conversational prompts with its AI, Ember. Instead of calculating accruals manually, Libby’s team can ask Ember questions like, “What’s our three-month average spend with our legal counsel?” Ember analyzes transaction history and suggests journal entries for immediate review and posting. Ember also handles complex allocations across Klarity’s different business lines and entities — calculations that previously required significant manual effort — generating entries in seconds.

Variance analysis works the same way. What once required digging through the general ledger begins with a simple question, like, "Why did marketing spend increase 30% this month?" Across use cases, Ember provides Klarity with instant, contextual answers.

Campfire’s MCP connector has also become a core part of how Klarity’s team operates. Given Klarity’s own AI-first ethos, the ability to connect Campfire directly into AI-powered workflows means close tasks that were once manual can now be automated and expedited. The team uses it regularly to surface insights and eliminate routine work — putting AI to work the same way Klarity’s own customers do.

With Campfire, Klarity transformed its finance function from reactive to predictive. What once required multiple systems, external providers, and days-long manual reconciliation now happens automatically in one unified platform. More fundamentally, the team finally has the visibility it was after — real-time, dimensional data across entities and product lines that makes it possible to understand how the business is actually performing and where to focus.

Looking ahead, Klarity sees Campfire supporting them through continued growth — without adding headcount. The platform’s weekly product updates and fast iteration cycles keep it evolving in step with Klarity’s needs.

That speed and responsiveness extends to the partnership itself. “I can reach John, the founder, whenever I need to," Libby notes. When Klarity makes a feature request, Campfire often ships it within a week — a pace that mirrors Klarity’s own approach to development.